ZetBuzz Terms and Conditions

By accessing or using the ZetBuzz platform — whether through the website at zetbuzz.net or through the ZetBuzz mobile application — you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions in their entirety. If you do not agree with any part of these terms, you must not use ZetBuzz.

These Terms and Conditions form a legally binding agreement between you and ZetBuzz. They apply to all users of the platform, including registered account holders and visitors who browse without registering. Your continued use of ZetBuzz following any update to these terms constitutes your acceptance of the revised terms.

To register and use ZetBuzz, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age at the time of registration.
• You must be legally permitted to participate in online gaming activities under the laws applicable in your jurisdiction.
• You must not be a resident of any jurisdiction where online gaming is explicitly prohibited by law.
• You must not be acting on behalf of another person or entity when registering or placing bets.
• You must not be a current employee, contractor, or close family member of a ZetBuzz employee or contractor.

ZetBuzz reserves the right to request proof of age and identity at any time. If you cannot provide satisfactory verification, ZetBuzz may suspend or close your account and withhold any pending withdrawals pending investigation.

Each person is permitted to hold only one ZetBuzz account. Creating multiple accounts — whether under the same name, the same device, the same payment method, or the same IP address — is a breach of these terms and will result in all associated accounts being closed and any balances being forfeited.

When registering, you must provide accurate, complete, and current information. This includes your full legal name, date of birth, and a valid contact method. ZetBuzz uses this information to verify your identity, process payments, and communicate with you about your account.

You are responsible for maintaining the confidentiality of your account credentials. Do not share your password with anyone. ZetBuzz will never ask for your password via email, chat, or phone. If you suspect your account has been accessed without your authorisation, contact ZetBuzz support immediately at [email protected].

• Keep your login credentials secure and do not share them with anyone.
• Update your account information promptly if any details change.
• Notify ZetBuzz immediately if you suspect unauthorised access to your account.
• You are responsible for all activity that occurs under your account.

ZetBuzz supports deposits and withdrawals via bKash, Nagad, and Rocket. These are the only accepted payment methods on the platform. ZetBuzz does not accept cash, bank transfers, or third-party payment processors not listed here.

Deposits are credited to your ZetBuzz account balance instantly upon confirmation from the payment provider. Minimum and maximum deposit amounts apply and are displayed at the time of transaction. ZetBuzz does not charge fees on deposits, though your payment provider may apply their own charges.

Withdrawal requests are processed by ZetBuzz within minutes of submission during normal operating hours. Withdrawals are paid to the same payment method used for the most recent deposit. ZetBuzz may request identity verification before processing a withdrawal, particularly for first-time withdrawals or amounts above a certain threshold.

• Withdrawals can only be made to a payment method registered in your name.
• ZetBuzz reserves the right to delay withdrawals pending identity verification.
• Bonus funds are subject to wagering requirements before they can be withdrawn.
• ZetBuzz is not responsible for delays caused by payment providers.

ZetBuzz offers bonuses and promotional offers to both new and existing players from time to time. All bonuses are subject to specific terms, including wagering requirements, minimum odds, time limits, and game restrictions. These specific terms are communicated at the time the bonus is offered and form part of these general Terms and Conditions.

Wagering requirements specify how many times a bonus amount must be wagered before it can be withdrawn as cash. For example, a bonus with a 10x wagering requirement means you must place bets totalling ten times the bonus amount before the bonus converts to withdrawable cash.

ZetBuzz takes bonus abuse seriously. The following activities are considered bonus abuse and will result in forfeiture of the bonus and any associated winnings, as well as potential account suspension:

• Creating multiple accounts to claim the same bonus more than once.
• Using bonus funds in a way that is designed to exploit the wagering requirement rather than to play normally.
• Coordinating with other players to meet wagering requirements artificially.
• Providing false information to qualify for a bonus.

ZetBuzz reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice. Bonuses that have already been credited to an account will be honoured subject to their specific terms.

All games on ZetBuzz — including Mines Gold, Racing, Captain's Bounty, Darts, Panda Dragon Boat, Coin, and Golden Bank — use a certified random number generator (RNG) to determine outcomes. The RNG is independently audited to ensure that results are genuinely random and cannot be predicted or influenced by any party, including ZetBuzz itself.

Each game has its own set of rules, which are displayed within the game interface. By placing a bet in any ZetBuzz game, you confirm that you have read and understood the rules for that game. ZetBuzz is not responsible for losses resulting from a player's misunderstanding of game rules.

In the event of a technical fault or error during a game round, ZetBuzz reserves the right to void the affected round and return all stakes to the players involved. ZetBuzz's decision in such matters is final.

The following activities are strictly prohibited on ZetBuzz. Engaging in any of these activities will result in immediate account suspension, forfeiture of all balances, and may be reported to relevant authorities:

• Using automated software, bots, scripts, or any other tool to place bets or interact with the platform.
• Attempting to exploit bugs, glitches, or vulnerabilities in the ZetBuzz platform or any of its games.
• Colluding with other players to gain an unfair advantage.
• Using the platform for money laundering or any other illegal financial activity.
• Providing false identity information or impersonating another person.
• Attempting to access another player's account without authorisation.
• Engaging in any form of fraud, including chargeback fraud on deposits.
• Harassing, threatening, or abusing ZetBuzz staff or other players.

ZetBuzz reserves the right to suspend or close any account at any time, with or without prior notice, for any of the following reasons:

• Breach of any provision of these Terms and Conditions.
• Failure to provide satisfactory identity verification when requested.
• Suspected fraudulent activity or money laundering.
• Account inactivity for a period exceeding 12 consecutive months.
• At the player's own request, including self-exclusion requests.
• In the interest of player welfare, including signs of problem gambling.

If your account is closed due to a breach of these terms, any balance remaining in the account may be forfeited. If your account is closed for any other reason, your remaining balance will be returned to your registered payment method after any applicable verification checks are completed.

You may close your ZetBuzz account at any time by contacting support at [email protected]. Account closure requests are processed within 24 hours. Any pending bets at the time of closure will be settled according to normal game rules.

ZetBuzz is committed to promoting responsible gaming. We believe that gaming should be an enjoyable form of entertainment, and we take seriously our responsibility to help players who may be experiencing difficulties related to gambling.

ZetBuzz provides the following responsible gaming tools to all registered players:

• Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit.
• Session Time Reminders: Receive notifications after a set period of play.
• Cooling-Off Periods: Temporarily suspend your account for a defined period.
• Self-Exclusion: Permanently close your account and prevent re-registration for a minimum of six months.

If you are concerned about your gambling behaviour, or the behaviour of someone you know, please visit our Responsible Gaming page for guidance and support resources. ZetBuzz staff are trained to identify signs of problem gambling and may proactively reach out to players who show concerning patterns of behaviour.

All content on the ZetBuzz platform — including but not limited to the ZetBuzz name, logo, game designs, graphics, text, software, and user interface elements — is the intellectual property of ZetBuzz or its licensors and is protected by applicable copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to access and use the ZetBuzz platform for personal, non-commercial purposes only. You may not copy, reproduce, distribute, modify, or create derivative works from any ZetBuzz content without prior written permission from ZetBuzz.

ZetBuzz provides the platform on an "as is" and "as available" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted or error-free service.

To the maximum extent permitted by applicable law, ZetBuzz shall not be liable for:

• Any loss of funds resulting from technical faults, provided that affected bets are voided and stakes returned.
• Any indirect, incidental, or consequential losses arising from your use of the platform.
• Losses resulting from your failure to comply with these Terms and Conditions.
• Delays in payment processing caused by third-party payment providers.
• Any loss resulting from unauthorised access to your account where you have failed to keep your credentials secure.

Nothing in these terms limits ZetBuzz's liability for fraud, gross negligence, or any other liability that cannot be excluded by law.

ZetBuzz collects and processes personal data in accordance with its Privacy Policy, which forms part of these Terms and Conditions. By using ZetBuzz, you consent to the collection and processing of your personal data as described in the Privacy Policy.

ZetBuzz collects only the personal data necessary to operate the platform, verify your identity, process payments, and communicate with you. We do not sell your personal data to third parties. For full details of how your data is used, please read the Privacy Policy.

ZetBuzz reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated terms will be published on this page with a revised "Last Updated" date. For significant changes, ZetBuzz will notify registered players via email or an in-platform notification.

Your continued use of ZetBuzz after any changes to these terms are published constitutes your acceptance of the revised terms. If you do not agree with the revised terms, you must stop using ZetBuzz and may request account closure by contacting support.

If you have any questions about these Terms and Conditions, or if you need to raise a concern about your account or a transaction, please contact the ZetBuzz support team:

• Email: [email protected]
• Live Chat: Available 24/7 via the ZetBuzz platform
• FAQ: Visit our FAQ page for answers to common questions

ZetBuzz aims to respond to all support enquiries within a few minutes via live chat and within 24 hours via email. We take all complaints seriously and will investigate every issue raised by a player.